Privacy Policy

1. Introduction

Ubenie ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password
• Business Information: Company name, website URL, industry
• Payment Information: Billing address, payment method (processed securely by third-party payment processors)
• Content Data: Topics, keywords, and content you generate using our Service

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: Browser type, operating system, IP address
• Cookies: Session data, preferences, analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Generate AI-powered content based on your inputs
• Process your payments and manage subscriptions
• Send you service updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud
• Send you marketing communications (you can opt-out at any time)

4. AI and Data Processing

We use artificial intelligence to generate content based on your inputs. Your content inputs and generated content may be processed by third-party AI providers. We ensure these providers comply with strict data protection standards and do not use your data to train their models without your explicit consent.

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us provide the Service (e.g., hosting, analytics, payment processing)
• AI Providers: Third-party AI services used for content generation
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do NOT sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.

8. Your Rights (GDPR Compliance)

If you are located in the European Economic Area, you have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@ubenie.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of every website you visit.

11. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.